Virtual Assistance Services

Experienced Virtual Assistant

With over 10 years of experience as a virtual assistant, I now offer services through mVAssist for a unique blend of expertise, personalized support, and efficiency to help businesses like yours thrive. As a startup, I’m personally committed to each client, working closely to understand your specific needs and challenges. This approach allows me to provide tailored solutions that align perfectly with your goals.

I offer a wide range of services to meet the needs of my clients, including scheduling appointments, managing email and phone calls, travel arrangements, and more. My services are fully customizable to meet each client's unique needs and preferences.

ABOUT MVASSIST

Mission

My mission is to provide exceptional personal assistant services to busy professionals and individuals who need help managing their daily tasks and schedules. I strive to make my clients' lives easier and less stressful by taking care of the details.

To ensure I am ready for anything, I also have a dedicated team of on-call virtual assistants who are ready to provide seamless support, prepared to step in whenever things get busy, ensuring no task is overlooked.

I carefully select and train each member of our team to ensure that they share our values and commitment to excellence.

My Team

Services I offer

EXECUTIVE ADMIN SUPPORT

REAL ESTATE VA

DOCUMENT AND DATA MANAGEMENT

CUSTOMER SUPPORT

SOCIAL MEDIA COORDINATION

RESEARCH AND ANALYSIS

Executive Admin Support

Provide high-level, dedicated support tailored to the unique needs of executives. With a focus on efficiency, organization, and confidentiality, I handle essential tasks that keep your day streamlined and productive.

My services include:

Schedule & Calendar Management: Organizing meetings, resolving conflicts, and preparing materials so you're ready for every engagement.
Communication & Correspondence: Managing emails, calls, and messages with professionalism and discretion.
Project & Meeting Support: Assisting with project tracking, preparing reports, and managing meeting logistics.
Travel & Expense Coordination: Handling complex itineraries and booking arrangements
Relationship Management: Serving as a liaison with clients, vendors, and stakeholders to optimize your interactions.

Real Estate VA

With a deep understanding of the real estate industry, I offer solutions to help you maximize your productivity and provide an excellent experience for your clients. With proven experience in supporting real estate agents, brokers, and property managers, I have the ability to handle multiple listings and transactions efficiently, and my familiarity and knowledge with popular real estate tools like MLS, Zillow, Dotloop, and CRMs such as Follow Up Boss, KW Command, and Firepoint. My strong organizational skills will keep your business running smoothly.

Here’s how I can assist you:

Listing Management: Upload property details, photos, and descriptions to MLS and other real estate platforms.
Lead Generation & Follow-Up: Organize and nurture leads, ensuring no potential client falls through the cracks.
CRM Management: Keep your database updated, organized, and segmented for effective outreach.
Appointment Scheduling: Coordinate property viewings, meetings, and client follow-ups, keeping your calendar streamlined.
Marketing Support: Create and schedule posts for social media platforms, draft email newsletters, and design property flyers.
Transaction Coordination: Help manage documentation, contracts, and follow-ups to ensure smooth transactions from listing to closing.

Document and Data Management

Efficient document and data management is critical to keeping your business organized and ensuring that information is accessible and accurate. This includes the preparation of reports, spreadsheets, and presentations with attention to detail and accuracy.

Customer Support

Delivers responsive, empathetic, and efficient customer support solutions tailored to enhance your customer satisfaction and loyalty. I understand that each client interaction is a vital touchpoint for your brand, and I bring a personalized approach to resolving inquiries, handling complaints, and providing information that reflects your company’s values, and by managing customer inquiries, processing orders, and providing follow-up communication.

Services include:

Email and Chat Support: Prompt responses to customer inquiries, concerns, and requests for information via email and live chat, ensuring a seamless and positive experience.
Ticket Management: Efficient tracking, prioritization, and resolution of support tickets to keep workflows smooth and customers updated.
Product Knowledge and Troubleshooting: Clear and thorough assistance to help customers navigate product features, usage, and resolve technical issues.
Customer Feedback Collection and Reporting: Gathering and analyzing customer feedback to provide insights for improving products and services.
Order Processing and Follow-ups: Handling order inquiries, confirmations, cancellations, refunds, and follow-ups for a stress-free customer journey.
Personalized Communication: Delivering professional and friendly interactions that build trust and reinforce brand loyalty.

Social Media Coordination

As a Social Media Coordinator, I help businesses maintain a strong online presence and build meaningful connections with their audience. My role involves developing and scheduling engaging content, managing social media accounts, and analyzing performance.. I stay up-to-date with trends to keep your brand relevant, fresh, and aligned with your goals.

Research and Analysis

Providing thorough research and in-depth analysis to empower your business decisions. I deliver well-organized, comprehensive reports to give you the clarity and direction needed for success in a fast-paced environment.